Customer Service

Please add to your whitelist

In some cases our automated emails end up in the customer's spam folder.  So please add our domain to your whitelist in order to receive our emails correctly.

Shipping & Delivery

All information about shipping costs are displayed in our shopping cart, when you place your order. The shipping cost are automatically calculated and displayed in the shopping cart before you pay. The shipping is calculated on weight of the package and destination. We do ship worldwide.

The shipping costs are based on weights between:
0 - 100 gram
101 - 350 gram
351 - 600 gram
601 - 2000 gram
2001 - 5000 gram

Privacy & Security

Your privacy is secure with us: we do not sell or rent our list of customers to anyone. We are committed to protecting your privacy. We recognise our responsibility to, at all times, keep any information about you which we acquire in connection with your registration, confidential.

Collection of Information

To enable us to process your application we will typically acquire information which includes your name, your email and address, and other relevant details.

Use of Information

We use the information which you provide to process your order.


Cookies are text files, used by your computers browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system. Snus4all never stores any personal information in cookies (on any computer that you may use) that can be used to identify you, such as your name or account numbers.

Refunds policy

Since snus is a fresh and delicate product we cannot accept a return or refund. Ordering Your order is always handled right away. Within 24-48 hours of placing your order it will be shipped out.

Viewing Orders

Login to your account page and you can view all your orders.

Updating Account Information

After your registration you will receive an email with your account login details. Important: please check your spam/junk folder for our emails! When logging in you can view all your address and order details. You can make changes to your account details yourself. 

Ordering from the website

By using our site you understand and agree to be legally bound to these rules and regulations. To place an order with you and the receiver both have to be 18 years or older. By placing an order you acknowlegde snus as a chewing tobacco product. By placing an order you confirm that you are aware of and understand the customs and tax regulations for snus and tobacco of the country of destination for your order. You also confirm that you are aware and understand that the receiver is responsible for paying any duty, taxes and fees that apply in the country of destination for your order. Snus4all will not compensate for any confiscated or missing deliveries. For EU countries no import taxes or duties are applicable.

Copyright © 2019 Snus4all. All rights reserved.